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Member Services Representative
Posted: 11/11/2025
Employment Type:
Permanent
Job Number: RS68957691031
Pay Rate: $40000-61000 / year
Job Description
Member Services Representative
Our client is seeking a Member Services Representative to join their team! This role combines strong administrative skills with a creative eye for communications. The ideal candidate is organized, tech-savvy, and comfortable working across multiple platforms to support members and maintain accurate records.
Key Responsibilities:
- Manage member account updates and maintain database accuracy.
- Process new memberships, send welcome kits, and assign members to the appropriate representative.
- Respond to member inquiries and provide information on available services.
- Support loss control services by addressing member needs and ensuring follow-up.
- Create and distribute email blasts and other communications using Mailchimp.
- Utilize Adobe InDesign and Photoshop to design engaging digital and print materials.
Qualifications:
- Strong administrative background with excellent attention to detail.
- Proficiency with Adobe InDesign, Photoshop, and Mailchimp required.
- Excellent written and verbal communication skills.
- Comfortable juggling multiple priorities and working independently.
- Previous experience in a member services or customer-facing administrative role preferred.
Schedule & Work Environment:
- Full-time, onsite position in a professional office environment.
- Collaborative team culture with opportunities to take ownership of projects.
This is a direct hire opportunity with a well-established organization offering stability and variety in your day-to-day work. Salary of up to $60,000 depending on experience.
If you’re a detail-oriented administrator with creative flair and a passion for member service, we want to hear from you — apply today!
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
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